Term and Conditions

1. Acceptance of Terms

By accessing and using gardensupplyonsale.com (the “Site”), you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you do not agree to these terms, please do not use our Site or purchase our products.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the Site only for lawful purposes and in accordance with these Terms
• Not use the Site in any way that could damage, disable, overburden, or impair our servers or networks
• Not attempt to gain unauthorized access to any parts of the Site or any user accounts
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction

3. Products and Services Description

Vigoro Sales Store specializes in high-quality gardening supplies including:

• Barrel Planters and Elevated Garden Beds
• Garden Center supplies and Garden Fencing
• Garden Flowers, Stakes, Statues, and Tools
• Hydroponic Gardening systems, media, and planters
• Indoor Plants and Landscaping Supplies
• Lawn Care products including Grass Seed

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that product descriptions, images, or other content on the Site are entirely accurate, complete, reliable, current, or error-free. The actual colors of products may vary from what appears on your screen.

Some products may have limited availability or may be available only in certain regions. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time.

4. Order and Payment Terms

Placing Orders

When you place an order through our Site, you are making an offer to purchase the selected products. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies or errors in product or pricing information, or suspected fraud.

Pricing

All prices are shown in US dollars and are subject to change without notice. We strive to display accurate price information but may occasionally make errors. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing a payment method, you represent that you are authorized to use the designated payment method and authorize us to charge your order (including taxes, shipping, and handling) to that payment method.

Order Confirmation

After placing an order, you will receive an email confirmation acknowledging that we have received your order. This email is not an acceptance of your order, but rather confirmation that we have received it.

Order Acceptance

Acceptance of your order and the formation of the contract of sale will occur when we send you an email confirming that the goods have been shipped.

5. Shipping and Delivery

We ship globally, excluding Asia and a few remote regions. Please refer to our Shipping & Returns Policy for detailed information about our shipping options and timelines.

Processing Time

Orders are processed within 1-2 business days after payment confirmation.

Shipping Options

• Standard Shipping: $12.95, shipped via DHL or FedEx. Delivery within 10-15 days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 days after shipment.

Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, weather, carrier delays, or other factors beyond our control.

Risk of loss and title for products pass to you upon our delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our detailed Returns & Exchanges Policy for complete information.

Return Period

We accept returns and exchanges within 15 days of receiving your items, provided the products are in new, unused, and resalable condition with original packaging and tags intact.

Non-Returnable Items

Due to health and safety reasons, we cannot accept returns or exchanges on:

• Opened packages of Grass Seed
• Hydroponic Growing Media (e.g., clay pellets, rockwool) in opened packages
• Landscape Fabric that has been cut or opened
• Used Gardening Tools
• Live goods such as Garden Flowers, Indoor Plants, or any other perishable items

Return Process

To initiate a return or exchange:

1. Contact our customer service team at [email protected] within 15 days of receiving your order
2. Wait for instructions and a Return Merchandise Authorization (RMA) number
3. Pack the item(s) carefully in the original packaging and ship to the address provided

Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refunds

Refunds will be processed to your original payment method within 5-10 business days after we receive and approve the return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Vigoro Sales Store or its content suppliers and is protected by international copyright laws.

The “Vigoro Sales Store” name and logo, and all related product and service names, designs, and slogans are trademarks of Vigoro Sales Store or its affiliates or licensors. You may not use such marks without our prior written permission.

You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any information, products, or services obtained from this Site without our express written permission.

8. Limitation of Liability

Vigoro Sales Store will not be liable for any damages of any kind arising from the use of this Site or from any products purchased through this Site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

We make no warranties or representations about the accuracy or completeness of this Site’s content or the content of any sites linked to this Site.

In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for accessing this Site or purchasing products from us.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to our collection and use of personal information as outlined in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of the Site or to products you purchase through the Site shall be submitted to confidential arbitration in Washington, DC, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.

12. Contact Information