Privacy Policy

Last Updated: October 26, 2023

Welcome to Vigoro Sales Store (gardensupplyonsale.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (handled securely by our payment processors).
• Transaction Information: Details about the products you purchase, order history, and payment method.
• Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
• Communication Data: If you contact our customer service team (at [email protected]), we may keep a record of that correspondence.

2. How We Use Your Information

We use your data for the following purposes:

• To process your orders and deliver products to your designated address (worldwide, excluding Asia and certain remote areas).
• To communicate with you about your orders, account, or inquiries.
• To improve our website, product offerings, and customer service based on your feedback and browsing behavior.
• To send you marketing communications (only if you have opted in) about new products, promotions, or gardening tips relevant to your interests.
• To prevent fraud and enhance the security of our website and payment systems.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your data with:

• Payment Processors: Such as credit card companies (Visa, MasterCard, JCB) and PayPal, to securely process your transactions. These partners adhere to strict security standards and have their own privacy policies.
• Shipping Carriers: To deliver your orders, we share your name and shipping address with trusted logistics partners.
• Service Providers: We may engage third-party companies to assist with website hosting, data analysis, and marketing efforts. These providers are contractually obligated to protect your data and use it only for the services we specify.
• Legal Compliance: We may disclose information if required by law, court order, or to protect our rights, property, or safety.

4. Data Storage and Security

Your data’s security is our priority. We implement industry-standard measures to safeguard your information:

• All payment transactions are encrypted using SSL technology and processed through secure gateways. We do not store your credit card details on our servers.
• Personal data is stored on secure servers with limited access, and we regularly review our security practices to prevent unauthorized access.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct inaccuracies in your account information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function, such as keeping items in your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our site (e.g., which garden products are most viewed) so we can improve our offerings.
• Marketing Cookies: Used to display relevant ads for gardening tools or hydroponic systems on other platforms.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

8. Contact Us

Thank you for trusting Vigoro Sales Store with your gardening needs. We are dedicated to protecting your privacy as you cultivate beauty and growth in your garden.

Happy Gardening!
The Vigoro Team